RMA Road Map
2012 RMA Product Development Road Map
For 2012, ARS has many planned enhancement items for our Route Manager Advanced users. This document will show items by functional area. Some description is given, however one will need to refer to actually tickets for exact specifications.
Route Dispatch Manager – This was a new feature in 2010. This year, we have plans to add a route analyzer tool so that you can use it as a planning tool and to know what happened after the route. This is in addition to the tool we have been working on for the last few months called “Advanced Scheduling.” It helps you build routes based on customer usage of your product.
Email Customers – we will be expanding on things that you can email customers. Including marketing messages, calendars and other items. We will also be adding a new module to alert your customers when they have planned service schedules due.
eStoreFront – Continuing into 2012, we will be enhancing this product significantly. We intend to add more functionality; give you more control over the appearance of the product and in general give you a stronger tool.
Electronic Contracts – This is a new feature that will allow you to create electronic contracts and store them in your system. It will be easier for your customers and make your storage and retrieval easier.
Industry development – Over the last couple of years, we have been making changes for three industries: Recycled Oil/Fuel/Liquids, Water Filtration and Propane (bulk delivery). This year, we will pick up the pace and do even more things to make RMA the best fit if you use it for these areas!
In addition, we have over 250 suggestions from our users that we will also be going through and putting some of them into the product during the course of the year. You are also welcome to submit your suggestions and we will carefully consider them along with those submitted by other RMA users.
RMA is a dynamic and growing product. We intend to keep a full development cycle with this product through 2015. This will further help customers who are looking for a full-featured version of Route Manager at a competitive price.
