Customer Success
Below you will find several companies that utilized RMA to solve their business problems. While reading, you may find one of these companies had needs similar to yours. Click Read More to see how Advantage Route Systems resolved their problem and helped them take their company to the next level!
Palm Springs - Australia |
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 Industry: Bottled Water |
Palm Springs became aware of ARS when they acquired Origin Spring Water, a small bottled water company using our software. After seeing how well Route Manager organized and streamlined Origin, Palm Springs decided to implement it themselves. Palm Springs faced many challenges before they decided to go with RMA. Writing invoices manually in the field was tedious and errorprone and re-entering the data in the office wasted a lot of time and manpower." Read More |
Alpine Valley - Ohio |
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 Industry: Bottled Water and Coffee |
Alpine’s main goal was to improve route efficiency and streamline all processes that pertained to deliveries and invoicing. The growing company was facing many challenges that were creating obstacles. Route efficiency, accounts receivable, accurate reporting, and inventory control, were all setting Alpine back and creating issues both in the office and on route. The previous system Alpine was using was very limited and did not offer nearly as many features a Route Manager.Read More |
Arctic Glacier - Indiana |
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 Industry:Ice |
At the time of the meeting they were using an ice-specific DOS based software. Additionally, Arctic Glacier was using a custom system to pre-print route tickets. These systems were no longer meeting the demands of this rapidly expanding company. With five remote locations and one main office, it was taking 3 to 4 days or more for route information to make it back to the office. This created many difficulties for monthly billing. Read More |
Capital City Ice - Ohio |
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 Industry: Ice |
At that time they were facing many challenges within their operation. The system that they were utilizing was DOS based and they were experiencing difficulties getting reliable support. Greg Steele, the President of Capital City Ice, stated that his company was in search of a windows based product that would incorporate handheld computers as a point of sale. Read More |
Metro Lift |
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 Industry: Propane |
Referred by another propane customer, they were intrigued by the possibility of automating their route deliveries. They were struggling to obtain current and accurate data, had many of their branches running on different software systems and did not have reliable software support. With 24 branches and hundreds of customers at each location, streamlining and automating was vitally needed. Read More |
Shred Quick - Florida |
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 Industry: Paper Shredding |
When Shred Quick made initial contact with ARS they were utilizing ACT and QuickBooks. They did scheduling in ACT and billing in QuickBooks. This made for many double entries and the redundant work load of entering data into two locations which took a great deal of time at the office. ShredQuick’s goal was to find one software package, eliminate manual data entry, improve route efficiency, and improve their cash flow. Read More |
South Fork Coffee - Oregon |
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 Industry: Coffee |
Their goal was to find a system that would streamline their invoicing to save time and materials. South Fork wanted a system that would not only meet their immediate needs but also their long term plans. Previously, they utilized an accounting program that was limited and did not allow them to utilize much needed handheld computers and route capabilities. Read More |
The Beharry Group - Georgetown, Guyana |
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 Industry: Food and Cigarette Distribution |
Paper invoices had become a burden for the entire office staff. Keying the invoices in manually took hours and even days during the busy portion of the season. As operations grew, drivers had more stops, and information was becoming more diluted and their handwriting left more to be desired. All of these challenges lead to out-of-date and hard-to-track inventory. Read More |
Eskimo Ice - London |
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 Industry: Ice |
Facing many challenges, Eskimo Ice began looking for a software system that would help them maintain their high standards of fast, friendly, and efficient delivery service. Their objective was to increase the effectiveness of their office staff and delivery people while reducing costs. They were looking for a user-friendly software package that would provide them the means to immediately address their customer’s needs. Read More |
Eastern Ice - Massachusetts |
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 Industry: Ice |
Facing many challenges, Eskimo Ice began looking for a software system that would help them maintain their high standards of fast, friendly, and efficient delivery service. Their objective was to increase the effectiveness of their office staff and delivery people while reducing costs. They were looking for a user-friendly software package that would provide them the means to immediately address their customer’s needs. Read More |
Chesapeake Coffee & Water - Queenstown, Maryland |
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 Industry: Coffee & Water |
Even as a new business, Chesapeake Coffee was already facing many challenges. Jon Abbott said, “We started out with 250 customers. Our accounting office and warehouse were 30 miles apart. We had two-part delivery forms that had to be transported to the accounting office for entry. It took days to do everything by hand.” Chesapeake also faced the challenge that drivers never had balances or payment information on hand. Customer service was affected because of the lack of information. Read More |
BICO Ice Cream - Caribbean |
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 Industry: Ice Cream |
BICO was looking for a handheld solution that would co-exist with their current accounting system. This would give them the luxury to continue utilizing their current accounting system while not having to change accounting procedures or migrate data, and allow them to integrate handhelds. Determined to meet BICO’s needs, ARS’ programming and support teams designed and coded a custom bridge specifically for BICO allowing the two programs to be integrated together. Read More |
Blue Mountain - Trinidad and Tobago |
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 Industry: Bottled Water |
With 21 trucks out making deliveries every day, manually handling invoices is not as easy as it once was. They began research for a system that would allow them to implement handheld computers. When Blue Mountain initially contacted ARS, they were interested in implementing a handheld solution that would connect with their current Peachtree Quantum System and within a reasonable price range. After several discussions Blue Mountain decided that going with an entire RMAdvanced package would be a much better fit. Read More |
Snow Valley - Maryland |
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 Industry: Bottled Water |
Snow Valley’s major challenge when turning to Advantage was that their outdated DOS-based, industry specific system lacked service and it was difficult to receive technical support. They were looking for a new alternative that would also help them navigate through the Y2K conversion." Read More |
