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ARS Cloud

arscloud

We are making our Cloud Hosting Services even better!

Our cloud servers provide a way for you to save your RMA data on a cloud server instead of dealing with in-house servers. Your data resides safely within a secured data center where you can access it 24 hours a day.  Using ultra-fast communication networks and powerful servers, you will be amazed at how productive you can be.  Whether you are in the office or on the road, you will get consistent performance, unparalleled access and data security just like the ‘big companies.’
Designed for companies with even one or two users, you will be surprised at how affordable the system can be.  If you have 3 or 4 users, you will be able to grow the system as you grow your business.  Need more disk space?  Not a problem!  More memory?  Still not an issue.  With the click of a mouse, you can expand the processing power to meet your immediate requirements.

Why does this concept make so much sense?  Instead of having a server in your office, your information is secured in a data center that is in a protected environment with the best communication services in the world.  It is supported by a full-time team whose one duty is to keep it working.  The bottom line is a cost-effective data solution that has these advantages:

  • No upfront purchase cost for server - Why lay out thousands of dollars for a server and its installation when you can set up a cloud server for almost nothing and then pay a small monthly fee as you use it.
  • Get setup in a flash - If your server were to crash today, what would you do?  Each of our Cloud Hosting Services plans include ARSBackup!  In the rare case that something happens to your data, you could be back up and running faster than you could run to the computer store to buy a new computer and set it up with all of the necessary software.
  • You can add resources as your company grows - If you start out small, you can keep your monthly fee low.  Because this is a virtual server, you can add to it as your needs develop.  With the click of a mouse, you can add hard drive storage, more memory – even more user licenses!
  • You can access it quickly - No matter where you are in the world, it is easy to get to your data and other information.  Being in a SAS II, SOC 2 compliant data center, you will be amazed at the communications speed for transferring files, accessing your programs and surfing the web.
  • You can put whatever programs and data you want on this server - Since this is your own virtual server, you can add whatever programs (word processing, spreadsheets, etc.) you want to your personal cloud.  Our Entry-level Cloud service provides you with 1 GB of RAM and 100 GB of hard drive space, as well as administrator rights to the server so you can add security or restrict access as needed.
  • You have a qualified support team - Your ARS support team has been fully trained to help you set up your data on the cloud and will assist you as you go forward.  They are here to help you if you need to add users, printers, or other programs.
  • Your data is double safe! - In addition to being in a secure data center, you also get ARSBackup at NO ADDITIONAL CHARGE.  This means that we copy your data every 24 hours to yet another server so if your server should break, we can help you retrieve any info you may have.  We will also teach you how to back up the data to a thumb drive in your office, if you want yet another layer of protection.
  • Billing is simple - Once a quarter we will charge your credit card for three months of fees.  Nothing could be easier.
  • You can terminate its use whenever you want - Since you did not make a huge upfront investment, you can also quit at any time at the end of a prepaid quarter.  So, even if you want to use a remote server for a few months, it is cost-effective.
There is nothing that can beat the speed, convenience and price of the ARS Cloud environment.  Want a free demo?  Call one of our salespeople at 888.294.7688 ext. 299 (or 1.209.632.1122) or email us at sales@AdvantageRS.com and we will set up a time.

The New MangoRX is Here!

Mango-RX

Now Available!
The MangoRX is on the shelf and ready
to ship today!

Our new rugged MangoRX handheld is perfect if you want to get Android functionality in a durable device for only $349!  The MangoRX places all of the best features of mobile computing in your hands, including:

  • Large High Resolution 4.5″ Screen
  • Durable Outer Case – IP68 Durability
  • Bluetooth®- will talk to your existing BT printer
  • Wi-Fi- 802.11b/g
  • 8 Megapixel Camera
  • GPS – can use Google Maps
  • GPRS*- 2G/3G data speeds

No need to invest in Otter Boxes and other cases. This IP68 unit is rugged and loaded with features! The MangoRX is designed to take on the tasks of all route delivery companies. It has excelled in every area of our rigorous testing process and we are proud to add it to our family of ARS hardware.

If you are tired of replacing your handheld every few months, you will want to look at the MangoRX with its 12 month warranty and proven track record.

* Requires a SIM card from AT&T/T-Mobile and compatible carriers. Will not work if you use Sprint or Verizon. Cellular monthly fees apply. You do not need a cellular data plan for this device. You can use Wi-Fi for your daily transfer. Doing this will not accrue any monthly cellular charges. You must have a wireless access point to use Wi-Fi.     

 

To order the MangoRX today, please visit PDA4USA.com! If you would like to speak with our hardware specialist, call Jayme today at 888.294.7688 ext. 247 or email JFelix@AdvantageRS.com.  

Here are some helpful reference tools:

 Getting Started Guide: This document will show you how easy it is to get started, from putting in the battery to setting up Bluetooth and Wi-Fi.

Specification Sheet: This document will show all of the cool features that this rugged handheld has to offer.

CMC Tip of the week #6

CMC-Tips-6
Last week, we told you all about how to add your logo to your CMC templates. If you missed the flyer, click here! In week 6 we would like to tell you how to get a copy of all emails in Outlook. See tip #6 below for a detailed explanation.

Tip #6: How to receive a copy of CMC emails
in Outlook

This week we address a new feature in RMA version 6.2.2r4 (released on November 24) that gives you the ability to send a copy of your CMC emails to your own Outlook account.  We know this may not be for everyone (it can really fill up your inbox) but may be useful if you send only a few emails from RMA each week.  Here is how to get started.

To Automatically Send a Copy of all CMC Emails to the Original Sender and/or to a Specific Email Address, access Modules > CMC > CMC setup. You will see this screen:

Check the box next to “Send Copy of E-mails to Sender”. This will send a copy of all emails to the sender’s Outlook inbox. To set up the email address that your emails will be sent from, go to Lists > Employee Setup > Employees.

If you would like to send a copy of all emails to a separate email address other than the one indicated in Employee Setup, you will need to check the box next to “Send Copy of E-mails to Additional E-mail Addresses” and uncheck the box next to “Send Copy of E-mails to Sender”. Enter the email address you would like copies sent to in the space provided.

Finally, if you would like to send a copy of all messages to the sender as well as any additional email addresses, simply check both boxes mentioned above. Don’t forget to put a comma between each additional email that you would like to send a copy to. Don’t forget to click the “Save” button on the bottom of the screen before closing the window!

The New Mango X Series!

Mango-RX

All New X Series Hardware! 

You asked for it – and now we have a complete line of ruggedized Android handhelds to meet every budget

Over the last month or two, we have been telling you about our new Mango RX rugged handheld.  It has passed our rigorous testing and we are awaiting a shipment from our supplier so we can announce they are available to you.

 

Recently, we went to the factory and worked with reps there to develop an entire product line of Android based phones/handhelds that we could offer you.  We even beat our own price point and soon will have a sub $300 device to add to our product mix.  On the upper end, we have a 7 inch tablet that will be available in January for customers requiring a larger screen size in a rugged format.

 

For communications, each device has Wi-Fi, Bluetooth® and GPRS connectivity.  This means if you have a cellular data plan for your device, you can load data anywhere.  If you do not want a monthly fee, you can easily use Wi-Fi and upload/download at your office.  GPS is an added free bonus with each unit.  Maps come built-in.

 

All of these devices are built to tough standards. Most feature IP68 water/dust proof qualifications and are designed to take repeated drops to concrete. These are built to last and feature a full 1 year warranty. Best part of it: ARS is an authorized repair center and can fix these devices in the USA without sending your handheld back to China for repairs.

 

We think you will like what you see.  These units are tough, yet affordable. Want to learn more? Click on this link here and see our specification sheet that shows you the features of each model. We are anticipating two models – the Mango DX and RX to be available in early December. The rest will follow over the next two months.

A Brief Overview of Each Model:

 

LX: 4.5″ handheld with a dual core processor, Android 4.2.2 OS with 512MB of RAM and 4GB ROM, priced at $299.

DX: 4.3″ handheld with a quad core processor, Android 4.4.2 OS with 1GB of RAM and 8GB ROM, priced at $329.

RX: 4.5″ handheld with a quad core processor, Android 4.2.2 OS with 1GB of RAM and 4GB ROM, Walkie Talkie capability, priced at $349.

RX+: 4.5″ handheld with a quad core processor, Android 4.2.2 OS with 1GB of RAM and 4GB ROM, Walkie Talkie capability, priced at $379. (larger battery than the RX)

FX: 5.0″ handheld with a quad core processor, Android 4.4 OS with 1GB of RAM and 8GB ROM, priced at $449.

TX: 7.0″ tablet with a quad core processor, Android 4.2.2 OS with 1GB of RAM and 16GB ROM, priced at $599.

The New Mango Juice Box!

juice

4 Port USB Charger

Have you been looking for a gadget that gives you the ability to charge all of your USB devices at one time, in one place?

4 USB Ports
The Mango Juice Box comes with 4 Standard USB ports for your convenience! Two of the ports supply 2.4 amps of power to charge your larger devices, such as small laptops and tablets. The other two ports supply 1 amp of power for your smaller devices, such as cell phones. That is enough power to efficiently charge all of your devices at once with this AC wall charger.We Even Have Optional Accessories
Here at ARS, we want to make sure we have everything you may need to utilize the Mango Juice Box in every way. To do this, we have a 1 foot extension cord so that this AC adapter does not take up more than one plug on your power strip! We also have 1 foot and 3 foot micro USB cables so that you can have them on hand when you need them.

It’s Affordable
If you go to a phone store, you can expect to pay upwards of fifty bucks for such a cool tool. Not at ARS – this unit is affordably priced at only $19.95. Order 24 hours a day at PDA4USA.com or call Jayme at extension 247. Also ask us about our iPhone compatible USB cables!

Closed For Thanksgiving!

Happy Thanksgiving!

Wishing you the best of everything always.

Advantage Route Systems will be closed on Thursday, November 27 and Friday, November 28. We will reopen on Monday, December 1 at 3:00 a.m. (PST) or 6:00 a.m. (EST).

Those customers on 24 hour tech support will receive emergency assistance over the weekend if you let us know it is an emergency. All other customers will be helped as we reopen on Monday!

We hope you have an enjoyable Thanksgiving and enjoy spending time with your families and friends!

 

CMC Tip of the week #5

CMC-Tips5
Last week, we told you all about how to use a template to send messages from the “generate messages” screen. If you missed the flyer, click here! In week 5 we would like to tell you all about how to add your logo to your CMC templates. See tip #5 below for a detailed explanation.

Tip #5: How to add your logo to a template

First, you need to access your sample templates, make a copy of the desired template, and paste it into the CMC Template folder in the RMA Data file.

 

 

Next, open the copied template and locate the place within the template that you would like your logo to appear. (Typically between the <head> tags)

 

Finally, paste the following code in the desired location:

<a href=”http://www.yourwebsite.com”><img src =”http://www.yourwebsite.com/uploads/yourlogo.bmp”></a>

 

In order to do this, it will be necessary for you to have your logo accessible from a website. This is required so that your mail recipient can view the logo in your email.

 

Don’t forget to change “yourwebsite.com” to the actual website where your company logo is uploaded to. If your images are stored in a separate location other than “uploads” you will need to enter the correct path into the code and make sure that you have the correct file name for your logo.

 

If you need help getting this set up, please contact our support team and they will assist you.

Here are some helpful reference tools:

CMC User Manual:   Learn all of the functionality of the CMC within your Route Manager Software in this 65 page manual.

CMC Webinar Recording:  This 45 minute video is a recording of our CMC Webinar training. See the CMC in action and stick around to hear the answers to questions from customers just like you!

CMC Whiteboard Animation: This 5 minute video will give you an overview of what CMC is and how it can be used in your business.

CMC Specification Sheet: This document will help you learn about the CMC product including the point system and pricing.

If you have any questions, contact support at 1.888.294.7688 or 1.209.632.1122 outside of the USA. You can also email us at Support@AdvantageRoute.com or visit our website at www.AdvantageRoute.com.  We look forward to helping you!

 

CMC Tip of the week #4

CMC-Tips-4
Last week, we told you all about how to suppress the cover sheet on a fax. If you missed the flyer, click here! In week 4 we would like to tell you all about how to use a template to send messages from the “generate messages” screen. See tip #4 below for a detailed explanation.

Tip #4: How to use templates from the “Generate Messages” screen

One of the powerful features in your CMC is the ability to create customized, personalized and dynamic messages to send to your customers.  No matter whether you choose email, fax, SMS or voice messages, you can use this powerful tool to fabricate the right message and then be able to reuse it over and over again!  Here are some helpful tips to be able to do this.  In addition, you may want to watch our training video via the link at the end of this document to learn even more!

 

To get started, you will want to copy one of our standard templates to your working area. The steps below show you the folders that you will need to use.

 

Go into RMA root folder > CMC_Sample_Templates > Copy Sample Templates for each message type:

 

 

 

 

Then Paste into RMA > DATA > CMC_Templates into the corresponding folders

 

 

 

Go to Generate Messages Screen – now you will be able to see the templates available to you when the ellipses box is clicked:

 

*You may open a template and modify how you need to with NotePad – always save to RMA > DATA > CMC_Templates > Corresponding Folder

 

 

In next week’s lesson, we will have more details on the actual editing of the templates.  If you cannot wait, then you will want grab the manual and read up on this great tool.

Here are some helpful reference tools:

CMC User Manual:   Learn all of the functionality of the CMC within your Route Manager Software in this 65 page manual.
CMC Webinar Recording:  This 45 minute video is a recording of our CMC Webinar training. See the CMC in action and stick around to hear the answers to questions from customers just like you!    
 
CMC Whiteboard Animation: This 5 minute video will give you an overview of what CMC is and how it can be used in your business.   
   
CMC Specification Sheet: This document will help you learn about the CMC product including the point system and pricing.  

CMC Tip of the Week #3

CMC-Tips3

Tip #3: How do I suppress a cover sheet when sending faxes?

When sending a fax statement (or other fax documents), the default option is for faxes to include a cover sheet. If you would like to save money and forgo the cover sheet, it is very simple to suppress! Simply go to CMC Setup > Modules > Customer Message Centre > Setup. Then check “Do not include cover page for Fax Statements”. That’s it!

Extra tip: If you ever wish to stop receiving confirmation emails when you send out a batch of emails from the Generate Message screen, that option is also on this screen as well!

When you go to send a fax, you will be given the opportunity each time to choose a cover sheet or skip it.

Here are some helpful reference tools:

CMC User Manual:   Learn all of the functionality of the CMC within your Route Manager Software in this 65 page manual.

CMC Webinar Recording:  This 45 minute video is a recording of our CMC Webinar training. See the CMC in action and stick around to hear the answers to questions from customers just like you!

CMC Whiteboard Animation: This 5 minute video will give you an overview of what CMC is and how it can be used in your business.

CMC Specification Sheet: This document will help you learn about the CMC product including the point system and pricing.

CMC Email Notice

We are aware that when our customers send emails through the Customer Message Centre the message appears to come from an unrecognized email address, such as:

youremail @yourdomain.com128-8.atl41.mandrillapp. com on behalf of yourname @yourdomain.com

In order to display your email address only (and make it more personable), you have two options:

  • Contact your IT representative to follow the link: Click Here!
  • Contact ARS support to take care of the process for you

This notice is for customers who have upgraded to RMA version 6.2.2 R2 or later and are currently using CMC to send emails. It also applies to all RM2000 customers on version 11.3.7 and later.

Also, you will only be able to correct this issue if your email contains your unique domain. For example, Support @AdvantageRoute.com.

Please contact ARS Support if you have any questions, we are always here to help!

About Us

For over 20 years Advantage Route Systems has been providing quality software to route companies like yours. Our customers include companies that span across several continents, from small one-truck operations to large corporations. We have solutions, products, and modules that address business needs for delivery companies, and have become “the handheld experts” and are #1 in the route delivery industry. We enjoy the opportunity to work with companies across the globe and we tailor our software to meet their needs.

Contact Info

3201 Liberty Square Parkway Turlock, CA 95380 USA

888-294-7688 or 209-632-1122 (outside US)

Sales@AdvantageRoute.com

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