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December Promotion!

dec-promo

Save now on an Android license with the purchase of an Android handheld!

Have you been thinking about switching to Android? Want the rugged design of the Mango X Series with the exceptional functionality of the Android operating system? Now is the time! We are offering our Android license at a discounted rate when you migrate your current device to one of our rugged Android handhelds in the X Series!

For the rest of the month we are having a combination special for our existing customers only.  If you buy any of our Series X Android devices, you can update your Windows CE handheld license to Android and save $100.  If you have been considering a Socket handheld, here is your chance to migrate to Android and save!  Instead of paying $575 for a new Socket, you can get a much better value by buying our Mango LX with the upgrade license for only $499.  A much better device and an even better future!

This special will expire on 12/31/14. Call Jayme today at 888.294.7688 ext. 247 or email JFelix@AdvantageRS.com to place your order.


Mango X Series & Android License

Receive $100 off of an Android license when you purchase a Mango X Series handheld. Original Mango Mobile License price of $300. Sale price of $200.
Offer Expires 12/31/2014.

CMC Tip of the week #8

CMC-Tip8
Last week, we told you how to use an SMS template and the benefit of sending SMS messages to your customers. If you missed the flyer, click here! In week 8, we would like to tell you how to not send an invoice copy to a customer when it only has a skip reason on it. This would be for customer invoices sent automatically during afternoon upload or posting. See tip #8 below for a detailed explanation.

Tip #8: How to suppress an invoice for skip reasons

When your driver is out in the field and needs to skip a stop, he must select a skip reason on the handheld for that location in order to continue on to the next stop. There are usually a few different skip reasons created and this skip reason appears on the invoice and is created on the handheld as a product charge code. If you would like to not have these go to customers during posting or afternoon upload via fax or email, then follow these directions below.

First, you will need to access the product charge codes. Go to Lists > Product Codes > Product Charge Codes
On the Handheld tab of this screen, check the box that says “Don’t include in product count for Auto-Send Invoices”. This will ensure that all stops that only had a skip reason will not receive invoice copies.
In order to designate a Product Charge Code as a skip reason, go to the Accounting tab on the Product Charge Code screen and enter the Product Class that has been created for your skip reasons.
Your handheld will be set up to suppress the invoices for these skip reasons once your driver uploads his data at the end of the day and downloads a new route. If you need assistance in suppressing invoices for skip reasons, give our tech support team a call!

Here are some helpful reference tools:

CMC User Manual:   Learn all of the functionality of the CMC within your Route Manager Software in this 65 page manual.

CMC Webinar Recording:  This 45 minute video is a recording of our CMC Webinar training. See the CMC in action and stick around to hear the answers to questions from customers just like you!

CMC Whiteboard Animation: This 5 minute video will give you an overview of what CMC is and how it can be used in your business.

CMC Specification Sheet: This document will help you learn about the CMC product including the point system and pricing.

Year End Tip for Route Manager

The end of the year is rapidly approaching, and we here at ARS wanted to send out this email to remind you about some additional important utilities and reports that we suggest to be ran during your normal month-end process as you transition from 2014 to 2015.

 

Specifically, we are referring to extending your route calendars for the New Year, running the end-of-the-year sales tax report, and your end-of-the-year sales detail report.  These are routine processes within Route Manager, but at any time if you need some assistance please feel free to contact technical support and we will be glad to assist you.

 

As a reminder, when you contact technical support for assistance with these matters, the time is deducted from your support plan. CLICK HERE for a brief description of the suggested end-of-the-year processes and some instructions on how to complete them on your own.

 

For questions, please contact support at Support@AdvantageRoute.com, or toll free at (888) 294-7688 ext. 2 (USA) or 209-632-1122 outside of the USA.

ARS Cloud

arscloud

We are making our Cloud Hosting Services even better!

Our cloud servers provide a way for you to save your RMA data on a cloud server instead of dealing with in-house servers. Your data resides safely within a secured data center where you can access it 24 hours a day.  Using ultra-fast communication networks and powerful servers, you will be amazed at how productive you can be.  Whether you are in the office or on the road, you will get consistent performance, unparalleled access and data security just like the ‘big companies.’
Designed for companies with even one or two users, you will be surprised at how affordable the system can be.  If you have 3 or 4 users, you will be able to grow the system as you grow your business.  Need more disk space?  Not a problem!  More memory?  Still not an issue.  With the click of a mouse, you can expand the processing power to meet your immediate requirements.

Why does this concept make so much sense?  Instead of having a server in your office, your information is secured in a data center that is in a protected environment with the best communication services in the world.  It is supported by a full-time team whose one duty is to keep it working.  The bottom line is a cost-effective data solution that has these advantages:

  • No upfront purchase cost for server - Why lay out thousands of dollars for a server and its installation when you can set up a cloud server for almost nothing and then pay a small monthly fee as you use it.
  • Get setup in a flash - If your server were to crash today, what would you do?  Each of our Cloud Hosting Services plans include ARSBackup!  In the rare case that something happens to your data, you could be back up and running faster than you could run to the computer store to buy a new computer and set it up with all of the necessary software.
  • You can add resources as your company grows - If you start out small, you can keep your monthly fee low.  Because this is a virtual server, you can add to it as your needs develop.  With the click of a mouse, you can add hard drive storage, more memory – even more user licenses!
  • You can access it quickly - No matter where you are in the world, it is easy to get to your data and other information.  Being in a SAS II, SOC 2 compliant data center, you will be amazed at the communications speed for transferring files, accessing your programs and surfing the web.
  • You can put whatever programs and data you want on this server - Since this is your own virtual server, you can add whatever programs (word processing, spreadsheets, etc.) you want to your personal cloud.  Our Entry-level Cloud service provides you with 1 GB of RAM and 100 GB of hard drive space, as well as administrator rights to the server so you can add security or restrict access as needed.
  • You have a qualified support team - Your ARS support team has been fully trained to help you set up your data on the cloud and will assist you as you go forward.  They are here to help you if you need to add users, printers, or other programs.
  • Your data is double safe! - In addition to being in a secure data center, you also get ARSBackup at NO ADDITIONAL CHARGE.  This means that we copy your data every 24 hours to yet another server so if your server should break, we can help you retrieve any info you may have.  We will also teach you how to back up the data to a thumb drive in your office, if you want yet another layer of protection.
  • Billing is simple - Once a quarter we will charge your credit card for three months of fees.  Nothing could be easier.
  • You can terminate its use whenever you want - Since you did not make a huge upfront investment, you can also quit at any time at the end of a prepaid quarter.  So, even if you want to use a remote server for a few months, it is cost-effective.
There is nothing that can beat the speed, convenience and price of the ARS Cloud environment.  Want a free demo?  Call one of our salespeople at 888.294.7688 ext. 299 (or 1.209.632.1122) or email us at sales@AdvantageRS.com and we will set up a time.

CMC Tip of the week #7

CMC-Tip7
Last week, we told you all about how to receive a copy of CMC emails in Outlook. If you missed the flyer, click here! In week 7, we would like to tell you how to use an SMS template and the benefit of sending SMS messages to your customers. See tip #7 below for a detailed explanation.

Tip #7: How to use as SMS template

This week, we not only want to show you how to use an SMS template, but we also want to tell you how powerful SMS messages can be. Sending bulk SMS messages from the Generate Messages screen is a great way to save time and get an important message out to your customers quickly.

According to statistics from Locket (an Android app), the average user checks his or her phone 110 times a day! It is virtually impossible for your customer to overlook your SMS message. Use this powerful form of communicating to tell your customer that their bill is due, or even send out a daily special to boost sales!

The possibilities are endless with SMS messaging and we have a template built right into your Route Manager Software to get you started. Furthermore, you can make your own templates with as many messages as you’d like.

 

Go into RMA root folder > CMC_Sample_Templates > Copy Sample Templates for each message type:

 

 

 

 

Then Paste into RMA > DATA > CMC_Templates into the corresponding folders.

 

 

 

 

Go to the Generate Messages Screen – now you will be able to see the templates available to you when the ellipses box (file folder location box) is clicked:

 

You may open and modify a template with NotePad to customize your message – Always save to RMA > DATA > CMC_Templates > Corresponding Folder. Don’t forget to save your template each time you make a change. If you need assistance modifying a template, give us a call!

 

The New MangoRX is Here!

Mango-RX

Now Available!
The MangoRX is on the shelf and ready
to ship today!

Our new rugged MangoRX handheld is perfect if you want to get Android functionality in a durable device for only $349!  The MangoRX places all of the best features of mobile computing in your hands, including:

  • Large High Resolution 4.5″ Screen
  • Durable Outer Case – IP68 Durability
  • Bluetooth®- will talk to your existing BT printer
  • Wi-Fi- 802.11b/g
  • 8 Megapixel Camera
  • GPS – can use Google Maps
  • GPRS*- 2G/3G data speeds

No need to invest in Otter Boxes and other cases. This IP68 unit is rugged and loaded with features! The MangoRX is designed to take on the tasks of all route delivery companies. It has excelled in every area of our rigorous testing process and we are proud to add it to our family of ARS hardware.

If you are tired of replacing your handheld every few months, you will want to look at the MangoRX with its 12 month warranty and proven track record.

* Requires a SIM card from AT&T/T-Mobile and compatible carriers. Will not work if you use Sprint or Verizon. Cellular monthly fees apply. You do not need a cellular data plan for this device. You can use Wi-Fi for your daily transfer. Doing this will not accrue any monthly cellular charges. You must have a wireless access point to use Wi-Fi.     

 

To order the MangoRX today, please visit PDA4USA.com! If you would like to speak with our hardware specialist, call Jayme today at 888.294.7688 ext. 247 or email JFelix@AdvantageRS.com.  

Here are some helpful reference tools:

 Getting Started Guide: This document will show you how easy it is to get started, from putting in the battery to setting up Bluetooth and Wi-Fi.

Specification Sheet: This document will show all of the cool features that this rugged handheld has to offer.

CMC Tip of the week #6

CMC-Tips-6
Last week, we told you all about how to add your logo to your CMC templates. If you missed the flyer, click here! In week 6 we would like to tell you how to get a copy of all emails in Outlook. See tip #6 below for a detailed explanation.

Tip #6: How to receive a copy of CMC emails
in Outlook

This week we address a new feature in RMA version 6.2.2r4 (released on November 24) that gives you the ability to send a copy of your CMC emails to your own Outlook account.  We know this may not be for everyone (it can really fill up your inbox) but may be useful if you send only a few emails from RMA each week.  Here is how to get started.

To Automatically Send a Copy of all CMC Emails to the Original Sender and/or to a Specific Email Address, access Modules > CMC > CMC setup. You will see this screen:

Check the box next to “Send Copy of E-mails to Sender”. This will send a copy of all emails to the sender’s Outlook inbox. To set up the email address that your emails will be sent from, go to Lists > Employee Setup > Employees.

If you would like to send a copy of all emails to a separate email address other than the one indicated in Employee Setup, you will need to check the box next to “Send Copy of E-mails to Additional E-mail Addresses” and uncheck the box next to “Send Copy of E-mails to Sender”. Enter the email address you would like copies sent to in the space provided.

Finally, if you would like to send a copy of all messages to the sender as well as any additional email addresses, simply check both boxes mentioned above. Don’t forget to put a comma between each additional email that you would like to send a copy to. Don’t forget to click the “Save” button on the bottom of the screen before closing the window!

The New Mango X Series!

Mango-RX

All New X Series Hardware! 

You asked for it – and now we have a complete line of ruggedized Android handhelds to meet every budget

Over the last month or two, we have been telling you about our new Mango RX rugged handheld.  It has passed our rigorous testing and we are awaiting a shipment from our supplier so we can announce they are available to you.

 

Recently, we went to the factory and worked with reps there to develop an entire product line of Android based phones/handhelds that we could offer you.  We even beat our own price point and soon will have a sub $300 device to add to our product mix.  On the upper end, we have a 7 inch tablet that will be available in January for customers requiring a larger screen size in a rugged format.

 

For communications, each device has Wi-Fi, Bluetooth® and GPRS connectivity.  This means if you have a cellular data plan for your device, you can load data anywhere.  If you do not want a monthly fee, you can easily use Wi-Fi and upload/download at your office.  GPS is an added free bonus with each unit.  Maps come built-in.

 

All of these devices are built to tough standards. Most feature IP68 water/dust proof qualifications and are designed to take repeated drops to concrete. These are built to last and feature a full 1 year warranty. Best part of it: ARS is an authorized repair center and can fix these devices in the USA without sending your handheld back to China for repairs.

 

We think you will like what you see.  These units are tough, yet affordable. Want to learn more? Click on this link here and see our specification sheet that shows you the features of each model. We are anticipating two models – the Mango DX and RX to be available in early December. The rest will follow over the next two months.

A Brief Overview of Each Model:

 

LX: 4.5″ handheld with a dual core processor, Android 4.2.2 OS with 512MB of RAM and 4GB ROM, priced at $299.

DX: 4.3″ handheld with a quad core processor, Android 4.4.2 OS with 1GB of RAM and 8GB ROM, priced at $329.

RX: 4.5″ handheld with a quad core processor, Android 4.2.2 OS with 1GB of RAM and 4GB ROM, Walkie Talkie capability, priced at $349.

RX+: 4.5″ handheld with a quad core processor, Android 4.2.2 OS with 1GB of RAM and 4GB ROM, Walkie Talkie capability, priced at $379. (larger battery than the RX)

FX: 5.0″ handheld with a quad core processor, Android 4.4 OS with 1GB of RAM and 8GB ROM, priced at $449.

TX: 7.0″ tablet with a quad core processor, Android 4.2.2 OS with 1GB of RAM and 16GB ROM, priced at $599.

The New Mango Juice Box!

juice

4 Port USB Charger

Have you been looking for a gadget that gives you the ability to charge all of your USB devices at one time, in one place?

4 USB Ports
The Mango Juice Box comes with 4 Standard USB ports for your convenience! Two of the ports supply 2.4 amps of power to charge your larger devices, such as small laptops and tablets. The other two ports supply 1 amp of power for your smaller devices, such as cell phones. That is enough power to efficiently charge all of your devices at once with this AC wall charger.We Even Have Optional Accessories
Here at ARS, we want to make sure we have everything you may need to utilize the Mango Juice Box in every way. To do this, we have a 1 foot extension cord so that this AC adapter does not take up more than one plug on your power strip! We also have 1 foot and 3 foot micro USB cables so that you can have them on hand when you need them.

It’s Affordable
If you go to a phone store, you can expect to pay upwards of fifty bucks for such a cool tool. Not at ARS – this unit is affordably priced at only $19.95. Order 24 hours a day at PDA4USA.com or call Jayme at extension 247. Also ask us about our iPhone compatible USB cables!

Closed For Thanksgiving!

Happy Thanksgiving!

Wishing you the best of everything always.

Advantage Route Systems will be closed on Thursday, November 27 and Friday, November 28. We will reopen on Monday, December 1 at 3:00 a.m. (PST) or 6:00 a.m. (EST).

Those customers on 24 hour tech support will receive emergency assistance over the weekend if you let us know it is an emergency. All other customers will be helped as we reopen on Monday!

We hope you have an enjoyable Thanksgiving and enjoy spending time with your families and friends!

 

About Us

For over 21 years Advantage Route Systems has been providing quality software to route companies like yours. Our customers include companies that span across several continents, from small one-truck operations to large corporations. We have solutions, products, and modules that address business needs for delivery companies, and have become “the handheld experts” and are #1 in the route delivery industry. We enjoy the opportunity to work with companies across the globe and we tailor our software to meet their needs.

Contact Info

3201 Liberty Square Parkway Turlock, CA 95380 USA

888-294-7688 or 209-632-1122 (outside US)

Sales@AdvantageRoute.com

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