ARS Support
At Advantage Route Systems, excellent service is a primary objective, and we employ a skilled team who are dedicated to this purpose. They are available 24/7 and are committed to 100% satisfaction for all our customers around the globe.
If you are a customer, we have an orientation program to help you get your system implemented. The program includes training that assures your confidence in your system functionality. The software is very robust, and includes many features. As we proceed with implementation we make is easy for you to understand.
How We Do It
Our Technical Support team supports customers via telephone, e-mail, e-meetings and fax. This makes it possible to assist users in even the most distant locations. Using remote access technology, we can dial into a customer’s system and fix problems real-time.
Our Staff
Our team of experienced, talented, and multi-lingual professionals addresses and solves the most difficult issues. They are dedicated to your success and pride themselves on providing around-the-clock support to you wherever you may be.
One Roof
Our technical support staff and programmers are in the same location, enabling them to coordinate their efforts and respond immediately to your issues and needs.
>> Learn the process used to integrate RMA into your operation.
"I have been using RM2000 for 5+ years. I am constantly impressed with the quality of the program, its ease of use, its adaptability and, most importantly, the response and knowledge of their Technical Support department."
-Jack, H2O Distributors
