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Send us your questions,
comments, and reviews!
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RV2000 uses your customer database with their phone numbers to automatically deliver a pre-recorded message indicating their scheduled delivery day. If the account is past due, then the system may optionally indicate that a payment of a specific amount will be required to make the delivery. It can also tell the customer the date and amount of their last payment.
Questions?
Call 1.888.294.7688 ext. 255
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How many Phone
Lines do I need to have?
Depending
on how many customers you have, you will need to have between two
and eight telephone lines. While
it is not required that they be “dedicated lines,” there are a
couple of issues you should be aware of.
- If you are going to share these lines with other
applications, you need to make sure that they will be available
during the time you intend to call.
If you shut your switchboard
down at 5:00PM, for example, and call from 6:00 – 9:00 PM,
you should have no conflicts.
- Do not share these lines
with faxes
or answering machines.
- Make sure that you have RJ11 modular jacks
near the site where the equipment is to be installed.
- The lines should not be coming from a PBX.
They should only be Loop Start type central office lines.
How do I record
what needs to be said?
We
provide sample recording worksheets that should be filled out
using the messages you want to implement.
Typically these are your “greeting”
and “good-bye”
messages. These
recordings will be included on your system when it is shipped to
you. It is important
that these worksheets are faxed to ARS as soon as you order the
system. Software is
also included should you decide to record your own messages.
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